We have assessed our snow hauling operations over the years and determined that the fairest way to bill is per load, based on the cubic yards each box hauls. We document each load to ensure accuracy and transparency.
Our fleet consists of a variety of trucks and semi-trucks with large boxes capable of hauling significant amounts of snow in a short period. We also have large loaders appropriately sized for the job, ensuring efficiency. Our bigger loaders can break into hard snowbanks, fill their buckets completely, and load trucks quickly.
To maintain efficiency, our trucks dump the snow, and if any remains stuck in the box, we have an excavator or loader with a boom on standby to clear it out immediately. This ensures that trucks return empty every time. We utilize our 68,000- or 100,000-pound loader to push snow up quickly and high, eliminating delays in dumping. Billing by the hour would be costly if the right number of trucks is not utilized, leading to either trucks waiting on loaders or vice versa. Additionally, running with partially loaded trucks due to snow sticking inside would be inefficient.
When hauling snow, our system ensures seamless transitions between jobs. While the last truck is being loaded, other trucks are already heading to the next site or are on location. The loader moves ahead and begins loading the next job while the final truck from the previous job is still dumping. This workflow makes continuous recording difficult, as we are already engaged in the next job before the first one is technically completed. If we were to pause between jobs for billing purposes, it would waste time and increase customer costs due to additional crew hours.
Charging per load, based on cubic yards hauled, is the fairest method. This system encourages us to be as efficient as possible because inefficiencies would result in our own losses.
We appreciate that many customers have cameras, allowing them to see each truck being loaded, the number of buckets used per load, and the trucks arriving and leaving their locations. This visual record eliminates timekeeping issues for billing, as our trucks do not start and finish at the same time, making time tracking more complex.
Other contractors may typically charge by the hour. However, those who take the time to observe our operations will notice key efficiencies in our approach:
Our system is designed to maximize efficiency, reduce costs, and provide fair and transparent pricing for our customers.
Burton Excavating, Inc.
1396 E. Easterday Ave. Sault Sainte Marie, MI 49783